rg7771 Privacy Policy — How We
Protect Your Personal Data

rg7771 is an online gaming platform operating at rg7771.app, serving registered members in the Republic of the Philippines. For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173) and its implementing rules and regulations, rg7771 is the Personal Information Controller — the entity that determines the purposes and means by which your personal data is processed.

This Privacy Policy applies to all personal data rg7771 collects from you when you register for an account, use the platform, make deposits or withdrawals, communicate with customer support, or interact with any part of the rg7771 service. By using rg7771, you confirm that you have read and understood this policy.

rg7771 collects personal data that falls into the following categories. We only collect what is genuinely necessary for the purposes described in this policy.

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation. The government ID submitted for KYC verification is used solely to confirm identity and age — it is not processed for any other purpose.

Directly from You

The majority of personal data rg7771 holds is provided directly by you during registration, account verification, deposits, withdrawal requests, or when you contact our support team. This includes your name, contact details, date of birth, and payment method details.

Automatically Through Platform Use

When you access rg7771 through any browser or device, our servers automatically log certain technical data including your IP address, device type, and the pages you visit. This data is collected to maintain platform security, detect fraud, and improve performance. It is not linked to your identity for marketing purposes.

From Payment Processors

When you make a deposit or withdrawal using GCash, Maya, or a Philippine bank, the payment processor confirms the transaction result to rg7771. The confirmation includes a transaction reference and status only — rg7771 does not receive or store your full GCash PIN, Maya password, or online banking credentials.

rg7771 uses personal data for clearly defined purposes only. We do not use your data for purposes beyond what is described below without first obtaining your consent where required by Philippine law.

• Account Management: Creating and maintaining your rg7771 account, processing login requests, and keeping your profile accurate.
• Identity Verification (KYC): Confirming that you meet rg7771's eligibility requirements — including the minimum age of 21 — as required by Philippine gaming regulations.
• Payment Processing: Executing deposits, processing withdrawal requests, reconciling your wallet balance, and maintaining your transaction history.
• Platform Security and Fraud Prevention: Detecting and preventing unauthorised account access, duplicate accounts, money laundering, and irregular betting activity.
• Legal Compliance: Meeting our obligations under Philippine law — including the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and applicable gaming regulatory requirements.
• Customer Support: Responding to your queries, investigating complaints, and resolving account issues.
• Platform Improvement: Analysing anonymised usage data to understand how members use rg7771 and identify areas for improvement.
• Service Communications: Sending you important account notifications — transaction confirmations, security alerts, and policy updates. These are operational, not promotional.

Under RA 10173, rg7771 processes your personal data on the following legal grounds:

• Contract Performance: Processing your registration data, managing your account, and handling financial transactions are necessary to fulfil the service agreement between you and rg7771.
• Legal Obligation: Identity verification, transaction monitoring, and record-keeping are required by Philippine gaming regulations and anti-money laundering laws.
• Legitimate Interest: Platform security, fraud detection, and internal analytics serve rg7771's legitimate interests in operating a safe and well-functioning service, provided they do not override your fundamental rights.
• Consent: Where processing is not covered by the above grounds — such as sending you promotional notifications — rg7771 will ask for your explicit consent and you may withdraw it at any time.

rg7771 does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited circumstances:

Service Providers (Processors)

We use trusted third-party service providers to help operate rg7771. These include Philippine payment processors (GCash, Maya, banks), identity verification services, and cloud infrastructure providers. These parties process your data only on rg7771's instructions and are contractually bound to protect it under terms consistent with RA 10173.

Regulatory and Law Enforcement Authorities

rg7771 will disclose personal data to Philippine regulatory bodies, the Anti-Money Laundering Council (AMLC), or law enforcement agencies when required by law, court order, or legitimate official request. We will notify you of any such disclosure where legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, or sale of rg7771's business assets, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy policy applicable to your data going forward.

rg7771 uses a limited set of cookies to make the platform function correctly and to understand how members use the service. We do not use third-party advertising cookies.

Strictly Necessary Cookies

These cookies are required for the platform to work. They maintain your login session, store your language preferences, and enable core security features like CSRF protection. You cannot opt out of these without breaking core platform functionality.

Analytics Cookies

rg7771 uses internal analytics (not third-party services) to track anonymised usage patterns — which sections of the platform are visited most, what device types are in use, and where members experience errors. This data contains no personally identifiable information and is used only to improve the platform.

Managing Cookies

You can manage or delete cookies through your browser settings. Note that disabling certain cookies may affect your ability to use some rg7771 features, including staying logged in between visits.

rg7771 retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by Philippine law. The following general retention periods apply:

• Account Data: Retained for the duration of your active account plus a minimum of 5 years after account closure, as required by Philippine financial regulations and AMLA compliance obligations.
• Transaction Records: Retained for a minimum of 5 years from the date of the transaction.
• KYC / Identity Verification Documents: Retained for the duration of your account plus 5 years after closure.
• Customer Support Communications: Retained for 2 years from the date of the last communication in a support thread, unless the content is relevant to an ongoing dispute or regulatory matter.
• Technical and Usage Logs: Retained for up to 12 months from the date of collection in anonymised form.

When personal data is no longer required, rg7771 securely deletes or anonymises it. Members who close their accounts may request confirmation that their data has been deleted outside of the legally required retention periods.

rg7771 takes the security of your personal data seriously and implements appropriate technical and organisational safeguards to protect it against unauthorised access, loss, alteration, or disclosure.

Technical Measures

• All data in transit is encrypted using TLS 1.2 or higher.
• Data at rest is stored in encrypted form on secured infrastructure.
• Access to personal data is restricted to rg7771 staff and systems with a documented need to access it.
• Account access is protected by password hashing and one-time PIN (OTP) verification via your registered Philippine mobile number.
• Platform infrastructure is monitored 24/7 for intrusion attempts and anomalous activity.

Organisational Measures

• Staff who handle personal data receive regular data privacy training consistent with NPC guidelines.
• Third-party service providers are assessed for data security standards before onboarding.
• A data breach response procedure is in place. In the event of a breach that poses risk to members, rg7771 will notify affected members and the National Privacy Commission within the time frames required by RA 10173.

As a Philippine data subject, RA 10173 gives you the following rights over your personal data held by rg7771. These are real rights you can exercise — not formalities buried in legal language.

To exercise any of the above rights, contact rg7771's Data Protection Officer at support@rg7771.app with the subject line "Data Privacy Request." We will acknowledge your request within 72 hours and respond fully within 15 business days as required by law.

rg7771 is an online gaming platform restricted to individuals who are at least 21 years of age. We do not knowingly collect personal data from anyone under 21. If you believe a minor has created an rg7771 account or provided personal data to the platform, please contact us immediately at support@rg7771.app.

Upon confirmation that a user is under the minimum age, rg7771 will immediately close the account, void all associated transactions, and securely delete all personal data collected from that user. rg7771 cooperates with Philippine authorities in all matters involving underage access to gaming platforms.

rg7771 may update this Privacy Policy from time to time to reflect changes in our data practices, new legal obligations, or improvements to our service. When we make significant changes — especially those that affect your rights or the purposes for which we use your data — we will notify you by email to your registered address and post an updated version on this page with a revised "Last Updated" date.

For minor changes such as clarifications of existing language or editorial corrections, we will update the page without direct notification. We encourage you to review this policy periodically. Continued use of rg7771 after the effective date of any update constitutes your acceptance of the revised policy.

If you disagree with changes to how rg7771 processes your personal data, you may close your account and request deletion of your data by contacting us before the effective date of the change.

rg7771 has designated a Data Protection Officer (DPO) as required under RA 10173. The DPO is responsible for overseeing compliance with this Privacy Policy and for handling all data privacy requests, complaints, and enquiries from members.

If you are not satisfied with rg7771's response to a privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines (NPC). Information on filing a complaint with the NPC is available on the Commission's official website.

For general platform information, visit our About Us page, review our Terms and Conditions, or check the FAQ for quick answers to common account questions.